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Help & support
Questions about sizing, delivery or an order you have already placed — ask us and a real person will answer.

WhatsApp usFastest. Mon–Sat, 10am–8pm.
+92 325 4981573Call if you’d rather talk.
info@babyocean.com.pkWe reply the same working day.
Common questions
How long does delivery take?
3–5 working days nationwide. Lahore, Karachi and Islamabad are usually next day if you order before 2pm.
Can I pay cash on delivery?
Yes, everywhere we ship and with no minimum order.
What if the size is wrong?
Message us within 7 days and we collect it and send the right size free. Baby items are one size, so this mostly applies to mom wear.
Do you deliver to small towns?
Yes. If our courier does not reach your area we will tell you before you pay, not after.
Can I change my order after placing it?
Until it shows as Dispatched, yes — one WhatsApp message is enough.
Helpful guidance
Choose with confidence

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Read GuideCarefully SelectedPremium, safe & baby-friendly
Cash on DeliveryPay at your doorstep, nationwide
Easy ExchangeHassle-free within 7 days of delivery
Nationwide Delivery3–5 working days across Pakistan
WhatsApp helpA real person replies within the hour